Privacy Policy

The privacy of our visitors is one of our main priorities and this document outlines our policies governing the privacy of the customers and data collected from them at this website (questionpaper.ai and its subdomains), along with relevant sections of our Terms of Use.

Section 1: What Information Do We Collect?

When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

We also collect similar personal information including your employer name and job profile that you provide when you use our online services.

Though not essential for the functioning of the service, personal information may be entered by you as you input data while using our tools.

We deploy visitor log files as a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type and version, operating system, device information, Internet Service Provider (ISP), geolocation, date and time stamp, referring site, visited pages, entry/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to analyze trends, administer the site, track users' movement on the website, and gather demographic information.

We may also anonymously gather usage patterns and customer behaviour which are not identifiable in a personal manner.

We may also gather information about you that is publicly available.


Section 2: What Do We Do With Your Information?

We use the information that we collect, for the following purposes:

  • To provide, operate, and maintain our products
  • To personalize, improve, and expand our products
  • To understand and analyze how users interact with our products
  • To develop new features, functionality, products, and services
  • To find and prevent fraud
  • To fulfil regulatory and legal requirements
  • To communicate with you, either directly or through one of our partners, for customer service, to provide you with product updates and other information including promotional messages.


Section 3: Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at ipsr@ipsrsolutions.com or using the Contact Us form.


Section 4: Confidentiality And Disclosure

The information collected from you is kept confidential using appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.

However, we shall not be responsible in any manner whatsoever if the access details are shared and/or leaked by the user knowingly or unknowingly.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

We assure you that we otherwise do not sell your personal information or share it with third parties, for purposes other than communicating to you with regards to the services that you are using.


Section 5: Payment

We may use third-party Payment Gateways and providers for processing payments.

We use only those providers who promise not to store your card data on their servers and encrypt the data through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.


Section 6: Third Party Services

In general, the third party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third party service providers have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

As of now, we use the following third-party services:

  • OpenAI API
  • Google Analytics
  • Google Tag Manager
  • Google API
  • Elastic Email API

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


Section 7: Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.


Section 8: Cookies

We use cookies to maintain the session of the user. It is not used to personally identify you on other websites.


Section 9: Age Of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


Section 10: Changes To This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


Questions And Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at ipsr@ipsrsolutions.com or by mail at ipsr solutions limited, Merchant’s Association Building, M.L. Road, Kottayam – 686001 Kerala, India.

We shall respond to privacy-related communications within one month of receiving the requests.